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POSITION: Relief Worker, PASSAGE SHELTER
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QUALIFICATIONS: Experience in human services and the ability to work in a crisis intervention setting. Must have reliable transportation and valid NYS Driver’s license. Must be primarily willing to work midnights and some afternoons including weekends. Must be able to work flexible hours. Schedules established monthly.
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ACCOUNTABILITY: Reports to Residential Services Coordinator
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DUTIES:
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Schedule shift work in cooperation with other Relief Staff to cover evening, midnight, weekend, and Holiday hours with occasional coverage of some day hours, as needed.
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Punctuality and consistency in reporting for and covering scheduled work shifts.
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Answer incoming telephone calls from domestic violence victims, assess crisis situations, and take appropriate action. Answer calls from general public requesting information. Handle all callers in a polite and welcoming manner.
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Conduct client Intakes (including all paperwork in legible manner) and admit clients to Shelter. Respect client confidentiality.
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Follow all appropriate procedures upon arrival of client to be admitted, including orientating clients to Shelter physical plant and amenities, educating clients on the Shelter Guidelines and other rules/procedures, clearly presenting fire safety plan, and accompanying client to their assigned room (provide toilet articles).
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Documentation of Daily Log notes and sharing other client information with incoming coverage staff, as appropriate.
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Maintain contact with Shelter clients, providing brief emotional support, as needed. Refer clients to social work staff for counseling issues.
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Monitor and oversee daily chores, meal preparation and cleanup, and ensure that appliances are used in a safe manner.
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Maintain a safe, comfortable environment for women and children in residence, including not leaving the residence unsupervised without supervisory approval.
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Assist Residential Services Coordinator in obtaining and storing supplies, organizing donations, and in maintaining Shelter building and grounds.
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Transport clients on occasion, as directed by supervisor.
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Accompany client on police escort or to the Department of Social Services or other agency appointments, as directed by supervisor.
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Participate actively in regularly scheduled supervision and in Shelter staff meetings.
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Perform other duties as assigned by Administration.
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Attend and participate in appropriate training and staff meetings.
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Advocate for cultural diversity, as appropriate.
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Report all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval.
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Comply with all Policies and Procedures of FACS (including NASW Code of Ethics, Collective Bargaining Agreement, and Corporate Compliance Policies) and all governmental and legal requirements specific to the Program.
Send Resume and Cover Letter to:
Director, PASSAGE Program
Family & Children’s Service of Niagara, Inc.
1522 Main Street
Niagara Falls, NY 14305
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POSITION: Resident Care Worker
QUALIFICATIONS: Minimum High School Diploma or GED required and interest in working with adolescents in a crisis shelter setting. Minimum availability of two shifts per week including holidays, weekends and overnights. Availability for short notice coverage preferred. Must have reliable transportation and a valid NYS Driver’s License. NYS Division for Youth (Office of Children and Family Services) regulation mandates that all direct service staff have a yearly physical and be checked through the NYS State Central Registry for Child Abuse and Maltreatment (NYSSCR). Your completed physical form must be received by your direct supervisor within thirty (30) days of hire.
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ACCOUNTABILITY: Reports to Casey House Residential Manager
DUTIES:
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Hourly position with runaway/homeless teens in a 24 hour crisis shelter. Experience working with adolescents. Must be available during daytime and evening hours including weekends, holidays and overnight. Valid NYS driver’s license and reliable transportation required. Innovative, multi-service non-profit.
Send Resume and Cover Letter to:
Director, Runaway Program
Family & Children’s Service of Niagara, Inc.
1522 Main Street
Niagara Falls, NY 14305
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POSITION: Residential Care Coordinator
QUALIFICATIONS: Mimimum Bachelors Degree in Human Services related field and 2 years experience working with at risk youth/teens. Supervisory experience preferred. Applicant must have interest in working with at risk youth/teens in a crisis intervention setting.
ACCOUNTABILITY: Reports to Runaway Program Director
DUTIES:
- Provide crisis services and short term counseling using positive youth development and trauma informed care for at risk, runaway and homeless youth and their families.
- Assess youth and make appropriate referrals to community agency.
- Complete program intakes on eligible youth maintaining residential and non-residential files in compliance with regulatory agencies; complete paperwork in a timely manner and keep records for evaluation and statistical reporting.
- Develop and implement treatment plans in cooperation with individual youth.
- Provide evening activity groups for youth incorporating positive youth development activities utilizing the logic model approach.
- Maintain caseload of youth in residence at shelter and complete 30, 60 and 90 day follow up reports for youth after discharge from program.
Send resume and cover letter to;
Runaway Program Director
Family & Children’s Service of Niagara, Inc.
1522 Main St.
Niagara Falls, NY 14305
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POSITION: SUPPORTIVE CASE MANAGER
QUALIFICATIONS: Bachelor’s degree in Social Work or related field; 1-2 years specialized training and experience with SPMI or mentally disabled population; experience with linkage and coordination of community services and emergency services; requires valid NYS driver’s license and use of personal vehicle during work hours
ACCOUNTABILITY: Reports to Supervisor, Case Management Services
DUTIES:
- The SCM conducts intake interviews and needs assessments to determine goals.
- The SCM works with individuals to access mental health & substance abuse treatment, housing, financial & medical benefits, vocational and educational and other community based services.
- The SCM attends meetings with service providers for service coordination and criminal and treatment courts when appropriate.
- The SCM meets with the clients a minimum of 2 times a month
- The SCM is responsible to prepare case documentation, statistical, and administrative reports on a timely basis.
Send Resume and Cover Letter to
Director, Case Management
Family & Children’s Service of Niagara, Inc.
1522 Main Street
Niagara Falls, NY 14305
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